Anthony Kabia

Dynamic and results-driven HR and Operations professional with a career spanning more than 2 decades, specialising in HR Strategy, Operations, Performance Management, Training and Development and Employee Relations. Proven record of excellence in managing the end-to-end human resources function to drive organisational performance while ensuring compliance with labour laws and regulations. Professional with extensive knowledge in various aspects of human resource management, including performance management systems, policy development, recruitment and selection, training and development, employee relations, HRIS, operations and project management.

Human Resource and Training Consultant - Pharmaplus Pharmaceuticals Ltd

(2022-01 - 2024-12)

• Key Responsibilities
• Developed and executed human resource strategies that drove organisational performance while ensuring compliance with legal requirements.
• Conducted HR audits and provided recommendations on matters affecting human resource strategy.
• Led change management process to facilitate smooth implementation of revised policies and procedures.
• Conducted training needs analysis and delivered training on leadership, communication, performance management, customer care, and emotional intelligence.
• Facilitated workshops on policy interpretation and enforcement.
• Developed policies and procedures manual and ensured compliance with the relevant labor legislations.
• Led recruitment campaigns targeting mid to executive level positions and trained HR professionals on recruitment and selection.
• Designed and deployed Performance Management System (PMS) with performance appraisal forms highlighting Key Performance Indicators (KPIs).
• Advised on matters affecting employee discipline, grievance handling, and conflict resolution.
• Designed and introduced new HR Information System (HRIS) and ensured maintenance and proper usage by providing support and analytics to departmental staff. Similarly, conducted training on HR analytics and reporting.
• Conducted compensation audit and renegotiated benefits packages based on market benchmarking.
• Key Achievements
• Successfully delivered 15+ HR consultancy projects within the stipulated time and budgets with very good client feedback.
• Designed and developed effective HR strategies that improved organisational performance by 15%.
• Conducted comprehensive HR audits resulting in the redesign of organisational structure and saving on operational costs by 20%.
• Designed and facilitated leadership and management development programs that improved performance by 25%.
• Increased policy compliance by 30% through effective policy interpretation and awareness campaigns.
• Achieved a 95% occupancy rate for mid- to executive-level positions, with a very good yearly employee retention rate for over 20 years.
• Facilitated a performance management system resulting in 75% completion of performance appraisals within the stipulated time.
• Coached department heads on feedback techniques which improved staff performance by 18%.
• Improved employee grievance handling procedures resulting in reduction of grievances by 30%.
• Designed and initiated employee engagement and appreciation platform, resulting in improved employee satisfaction levels by more than 20%.
• Provided support and analytics on the new HRIS, resulting in improved reporting capabilities by 35%.
• Improved compensation packages resulted in improved employee retention by 10%.

Packhouse In-Charge - Frigoken Ltd (presently SpiceKen Ltd)

(2015-02 - 2021-12)

• Key Responsibilities
• Oversaw daily packhouse operations including freezing, canning, and jarring machine management, running the factory cost-efficiently.
• Participated in preparation of production department budgets and presented them to senior management for approval.
• Coordinated the activities of supervisors and quality controllers to maintain smooth, harmonious production operations.
• Conducted training for new and existing staff and delivered regular performance reviews with action plans to address improvement areas.
• Supervised and approved dispatch of finished products for export and conducted pricing negotiations with customers.
• Key Achievements
• Ensured achievement of more than 90% on-time delivery of customer orders while maintaining very good quality standards.
• Achieved a reduction of 16% in labour cost in the packhouse through proper workforce optimization initiatives.
• Led a packhouse improvement project that increased packing capacity by 17% daily.
• Reduced customer complaints by 22% through improved quality control measures and teamwork initiatives.
• Achieved a 15% reduction in wastage through proper implementation of a new raw material management procedure.
• Improved throughput and operational efficiency by more than 20% through very good line coordination.
• Achieved reduction in rework and production errors by 30% through frequent staff training on housekeeping and safety issues.

Production & Planning Manager - Finlays Horticulture Ltd (presently Flamingo Horticulture Ltd)

(2008-09 - 2014-12)

• Key Responsibilities
• Ensured the packhouse production process was maintained in line with set standards and specifications at all times to guarantee customer satisfaction.
• Managed labour and material planning for the packhouse, prepared the annual revenue and expenditure budgets, and presented them to the board for approval.
• Directed the activities of floor managers and packhouse supervisors to keep production running effectively with minimal disruption.
• Delivered internal training on supervision, health and safety, labour law and employee relations for floor staff.
• Led continuous improvement initiatives targeting production process gains and cost control within the packhouse.
• Supervised all customer relations, including UK account stores, ensuring specifications and demand patterns were consistently met.
• Advised on production planning matters during interdepartmental meetings with quality assurance, procurement and logistics.
• Key Achievements
• Achieved better than 95% on-time delivery of customer orders, resulting in great customer relations.
• Reduced customer complaints by 35% through improved quality control and customer feedback mechanisms.
• Improved customer satisfaction levels by 25% through good customer relations and delivery of good quality products.
• Achieved 23% less wastage through very good stock management and stock reconciliation procedures.
• Improved operational productivity by 20% through improved layout and standardisation of packaging procedures.
• Achieved 10% reduction in overheads through cost control and improved utilisation of resources.
• Reduced work-related incidents by 30% through training on health, safety and labour laws.
• Achieved reduction of production downtime by 18% through improved forecasting of labour and materials.

Floor Manager - Homegrown / Finlays Horticulture Ltd

(2004-01 - 2008-08)

• Key Responsibilities
• Ran day-to-day floor operations across several packhouse sections, keeping output aligned with market standards and customer specifications.
• Managed packhouse labour to get maximum output from the available workforce.
• Delivered internal training on supervisory practices, health and safety, and employee relations for floor staff.
• Reviewed staff performance and held regular welfare meetings to hear and address grievances.
• Coordinated with quality control and logistics teams so finished products were released on time.
• Fed into labour and raw material forecasting to support production planning.
• Supervised a floor team of around 290 workers across rotating shifts.
• Liaised with transport and export documentation staff to keep shipments on schedule.
• Key Achievements
• Maintained more than 90% on-time delivery of customer orders, resulting in very good customer relations.
• Achieved a reduction of customer complaints by 18% through very good floor-level quality control measures.
• Improved floor productivity by 15% through reorganisation of the workflow and layout and improved packing procedures.
• Achieved reduction of work-related accidents and incidents by 20% through improved health and safety training.
• Promoted to Production & Planning Manager after 5 years of very good performance as a Floor Manager.

Packhouse Supervisor - Homegrown (K) Ltd

(2003-04 - 2003-12)

• Key Responsibilities
• Managed day-to-day operations of the packhouse, making sure that the produce met the required standards and specifications.
• Allocated packhouse labour to maximize utilization of the available human resources.
• Conducted quality control tests at the packing line before final dispatch of the produce to the warehouse.
• Ensured that health and safety regulations were enforced strictly at the packhouse.
• Worked closely with the quality control team and line staff to ensure that the production process ran smoothly without challenges.
• Recorded daily production and wastage figures and passed the information to the Floor Manager to inform decision-making.
• Acted as a backup manager for the Floor Manager and took over duties when away on leave of absence.
• Key Achievements
• Maintained 100% on-time delivery of scheduled produce to meet the demands of the export market during a very busy season.
• Reduced errors at the packing line by mentoring new staff directly.
• Earned a