Antony Letimalo

Dedicated and detail-oriented Cooperative Management diploma graduate with hands-on experience in financial services, customer relations, and sales. Proven ability to manage cash transactions accurately, build strong client relationships, and support SACCO operations efficiently. Skilled in interpersonal communication and problem-solving, with a commitment to delivering excellent member service. Adaptable team player eager to contribute skills in a dynamic financial institution.

Cashier - Dumisha Sacco Ltd - Maralal, Kenya

(2023-12)

• Accurately process daily cash transactions including member deposits, withdrawals, and loan repayments.
• Maintain detailed and up-to-date financial records, ensuring reconciliation of cash drawers at the end of each day.
• Deliver excellent customer service by promptly assisting members with account inquiries and resolving discrepancies.
• Ensure strict compliance with SACCO's operational policies, financial controls, and security procedures.
• Support SACCO's growth by informing members about available products and services.
• Collaborate with team members to maintain a smooth and efficient front office environment.

Head of Sales Personal - Dumisha Sacco Ltd - Maralal, Kenya

(2022-07-20 - 2022-12-05)

• Led sales initiatives and managed the personal sales team to achieve targets.
• Built and maintained strong client relationships through effective communication and personalized service.
• Developed and enhanced interpersonal skills by interacting with diverse clients.
• Identified client needs and promoted SACCO products and services to meet those needs.
• Coordinated with other departments to ensure seamless service delivery and customer satisfaction.

Attachment - Dumisha Sacco Ltd - Maralal, Kenya

(2021-01-12 - 2021-06-24)

• Completed a five-month rotational attachment, gaining exposure to multiple departments.
• Interacted with diverse clients while providing quality service and support.
• Assisted staff in daily operations and developed strong customer service skills.
• Gained practical experience in SACCO procedures and client management.
• Enhanced communication and interpersonal skills through direct client engagement.

Diploma - Cooperative Management - Meru National Polytechnic (2019 - 2022)

Kenya Certificate of Secondary Education (KCSE) - Samburu Mix Day School (2015 - 2018)

Kenya Certificate of Primary Education (KCPE) - St. Paul's Primary School (2006 - 2014)

Nursery School Level - St. Paul's Primary School (2004 - 2005)