Antony Osumba

Business information technology graduate

Talent

Nairobi CountyMember since October 27, 2026

Provided First-Line Technical Support to Staff and Users (Hardware, Software, NeInstalled, Configured, And Maintained Computer Systems, Printers, And PeripheralAssisted With Network Setup, Monitoring, And Basic Troubleshooting (Lan/Wi-Fi)Supported Users with Operating Systems (Windows/Macos/Linux) And Common ApplicatManaged User Accounts, Passwords, And Access RightsPerformed Routine System Updates, Backups, And Antivirus Checks

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About

Detail-oriented ICT Officer with hands on experience in managing IT systems, providing technical support, and maintaining network and hardware infrastructure. Skilled in troubleshooting, system administration, user support, and ensuring data security and operational efficiency. Strong team player with the ability to adapt to evolving technologies and support organizational objectives through effective ICT solutions.

Experience

BBIT Graduate, ICT Officer intern - Ministry Of Education Kajiado North Sub County, Ngong Offices - Ngong

(2025-03)

Managing ICT infrastructure, and maintaining secure and reliable IT systems. Proficient in installing, configuring, and supporting Windows operating systems, Microsoft 365 (Outlook, Word, Excel, Teams), and Active Directory user management. Skilled in network configuration and troubleshooting (LAN/WAN, routers, switches), hardware maintenance, software deployment, and data backup and recovery.

Experienced in diagnosing and resolving end-user issues, maintaining ICT documentation, enforcing IT policies, and supporting system upgrades to improve operational efficiency and minimize downtime.