Customer Service Relations
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I am Customer Relations Manager with over 10years experience in fostering long-term relationships between the Company and Clients, resulting to revenue retention and increased profitability.
I have over 10 years experience in Customer Relations. During this period I have managed to resolve customer complaints by identifying problems and taking appropriate corrective action resulting to 96% increase in department efficiency.
I have a Diploma in Information Technology and Certificates in CCNA Cisco.