Technical Support Engineer
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With a degree in Applied Computer Technology and hands-on experience in high-stakes government IT environments, I thrive on solving complex technical challenges. Beyond core infrastructure and networking, I bring additional expertise in data analysis and HIPAA-compliant virtual assistance. I am passionate about optimizing systems and ensuring seamless technical operations.
I specialize in keeping complex systems operational, secure, and efficient. My experience in high-stakes technical support environments has given me a deep mastery of network troubleshooting, system auditing, and user access control. I combine hands-on hardware expertise with a modern software toolkit to proactively identify vulnerabilities and optimize system performance before downtime occurs.
Degree in Applied Computer Technology
Developed core competencies in computer systems, network architecture, and technical infrastructure.
Applied theoretical knowledge through hands-on attachments and internships within government IT departments.
Data Science & Analysis | Moringa
Advanced training in Python and SQL, focusing on data manipulation, automation, and technical problem-solving.
