Technical support analyst
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Multi skilled professional with foundational training in Information Technology, complemented by 3 years’ experience in Technical support and web development with experience in JavaScript, CSS, MySQL and ReactJS data entry, Network and administration and database management. Proficient in Data analysis and Research and Power BI
Kenya Medical Research Institute (KEMRI) May 2022 – July 2022
*Conducted interviews in the field to get detailed information straight from the members of the community
*Recorded and analyzed the data collected while keeping meticulous reports using the KEMRI database
*Maintained accurate records of interviews and safeguarded the confidentiality of the subjects
*Liaised with medical and research communities to suggest actionable solutions to cultivate high-quality healthcare through data analysis and data visualization
*Collaborated with multidisciplinary specialists to research and develop solutions to address the issues members of the community faced due to COVID-19
*Attend project meetings, prepare reports and presentations.
Transcriber(Volunteer) September 2021 – October 2021
Project Title: Universal Health Care.
Kenya Medical Research Institute (KEMRI)
May 2019 – September 2019, October 2020 – November 2021
*Assisted in conceptualizing solutions and Implementing suitable designs for the official ERP systems that would be used by over 500 staff members in the organization
NHP (Nutrition and Health Program Plus) February 2019 – April 2019
2021: Bachelor of Science in Information Technology- JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY (JKUAT)