Business information technology specialist
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I am a versatile professional with a background spanning data analysis, digital marketing, IT support, customer service, and virtual assistance. Over the years, I have developed strong technical and interpersonal skills that allow me to adapt to different roles and deliver results.
As a Data Analyst, I work with Excel, SQL, Python, and visualization tools like Tableau/Power BI to clean, analyze, and present data for decision-making. In Digital Marketing, I have experience managing social media, creating content, and using analytics to track and improve campaigns.
With IT Support, I have provided hardware/software troubleshooting, system maintenance, and user support to ensure smooth operations. As a Customer Service Assistant, I have handled client inquiries, resolved issues, and supported sales teams to improve customer satisfaction. Through my role as a Virtual Assistant, I have managed schedules, documents, and communication tasks, helping teams and individuals stay organized.
This mix of analytical, technical, and service-oriented experience makes me adaptable and capable of delivering value across multiple areas of business.
Current job- Data Analyst
Company - Twiga foods
Bachelors of business information technology - Jomo Kenyatta university of application technology