Austin Kinyua
Unemployed
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About
Enthusiastic, hands-on and self-motivated personnel who is able to spot when something needs doing and then do it. Austin is an extraordinaire, a real stickler who can produce top quality performance and correspondence. He is willing to pick up a variety of different jobs, and do them all with a big smile. On a personal level he is an excellent communicator who is comfortable working with a variety of different people.
Right now he would like to join a company where the culture is to reward and recognize individuals who work hard and succeed.
Experience
WORK EXPERIENCE
Gatuas General Business – Isiolo
GENERAL MANAGER May 2018 – May 2021
Responsible for the smooth, efficient and professional running of the business.
Duties
Consistently maintained best in company cost of goods to budgeted goals
Analyzed sales statistics to properly forecast, schedule and control labor costs
Formulation and execution of strategic, financial and marketing plans to achieve company goals
Introduction of innovative solutions and strategies to improve efficiency
Development and implementation of robust operational processes
Profit and loss management
Effective introduction and management of organizational change
Establishment of high level relationships with key customers
recruitment, training and empowerment of employees to achieve key performance indicators
Strong revenue growth and performance excellence
Capital Sacco Society Ltd- Meru
CUSTOMER CARE REPRESENTATIVE May 2013– July 2013
KEY SKILLS AND COMPETENCIES
Receipt of various office documents
Loans appraisal processing
Opening new accounts for new members / customers
Handling of official documents and registry procedures
Attending to customers at the customer care desk
Assisting cashiers during mobile transactions
Analyzing of office information and application
Having a genuine interest in other people and a willingness to help.
Answering telephone calls politely and professionally.
A good all-round working knowledge of Microsoft Office.
Accurate typing and literacy skills.
Through this attachment I was able to gain new insights and skills through:
Developing ability to pay close attention to details and work with minimal supervision.
Developing ability to work under pressure to meet deadlines
Developing ability to work efficiently and harmoniously in team of colleagues
Faulu Micro finance bank limited
CREDIT OFFICER May 2016 - July 2016aMay, 2016 – July 2016
KEY SKILLS AND COMPETENCIES
Customer service
Loans appraisal processing
Active collection/recovery of loans
Opening new accounts for new clients
Sale of different loan products
Handling of official documents and registry procedures
Assisting cashiers during mobile transactions
Analyzing of office information and application
Preparing reports on daily-based performance
Micro-finance marketing and accounting
Filing of official credit office document
Dlight Company Limited – Kenya
REGIONAL SUPERVISOR: MOUNT KENYA September 2021- May 2022
General Supervision of Repossession/Retention process in Mount Kenya
Region
Handling of official documents
Analyzing of Regional information
Preparing regional reports on daily-based performance
Preparing regional budgets
Preparing Regional Data allocations of the Repossessions Team
Reviewing the Company’s debtor list
Contacting Customers and informing them of their overdue bills
Negotiating suitable payment plans with customers
Managing and maintaining customer payment records
Preparing regional customer financial statements
Instituting legal action when customers fail to pay their debt
Education
ACADEMIC QUALIFICATIONS
Mount Kenya University September 2013 – April 2016
Bachelor of Commerce
Mount Kenya University April 2012 -May 2013
Diploma in Banking And Finance
