Bajun Mbae

Results-driven Health Records and Information Specialist with expertise in managing patient health information, ensuring proper documentation, and supporting insurance and billing processes while maintaining confidentiality and regulatory compliance. Skilled in navigating complex clinical environments and streamlining patient registration to enhance facility efficiency.

Medical Records Assistant - Langata Barracks Hospital - Langata

(2026-01 - 2026-03)

• Orchestrated the secure lifecycle of high-profile medical files for military personnel, ensuring 100% compliance with data protection laws and strict military confidentiality protocols.
• Authored comprehensive health records reports utilizing advanced Excel to analyze facility performance and health statistics.
• Applied expertise in health information governance and medical coding protocols to ensure accurate classification of health records for reporting.
• Partnered with clinical personnel to refine documentation workflows and medical record-keeping standards, reducing administrative errors across hospital departments.
• Managed the professional archiving and retrieval systems for medical files, strictly adhering to institutional record-keeping standards to reduce document processing times.

Health Records & Front Office Assistant - Wanginge Level 4 Hospital - Kiambu

(2024-09 - 2025-02)

• Synchronized patient data across multiple hospital departments to ensure seamless clinical transitions.
• Authored comprehensive daily and weekly health records reports used by management to track facility performance.
• Partnered with clinical staff to refine documentation workflows, reducing administrative errors and improving data accuracy.
• Managed the hospital's primary touchpoint, resolving complex patient inquiries and maintaining a professional reception environment under high pressure.

Health Records & Front Office Assistant - Mbagathi County and Referral Hospital - Nairobi

(2022-09 - 2022-12)

• Orchestrated the registration of patients into digital health systems, ensuring demographic and clinical data integrity.
• Managed the secure lifecycle of medical files, from retrieval to archiving, strictly adhering to privacy and confidentiality laws.
• Optimized front-office clerical duties and multi-line communication systems to reduce patient wait times and improve service flow.
• Acted as a central information hub, directing visitors and medical personnel to the appropriate specialized departments.

Diploma - Health Records and Information Technology - Kabete National Polytechnic