Beatrice Ingasiani

A motivated, hardworking, and confident professional with experience in call agency and sales, supported by training in computer applications. I communicate well with customers, listen carefully to their needs, and handle enquiries and concerns politely and professionally. I am organized, disciplined, quick to learn, and able to work well both independently and as part of a team.

Call Agent - Customer Service / Call Centre

• Communicated with customers professionally through calls.
• Responded to customer enquiries and provided relevant information.
• Followed up with customers and maintained good customer relationships.
• Listened to customer concerns and handled them calmly and respectfully.
• Kept accurate customer information and records.
• Followed company procedures and worked toward assigned targets.

Sales Person - Sales

• Assisted customers in selecting suitable products and services.
• Communicated product information clearly to customers.
• Followed up with customers and encouraged sales.
• Maintained positive relationships with customers.
• Worked toward achieving sales targets.

Certificate - Computer Applications - Ebenezer Information College (2025 - 2026)

Kenya Certificate of Secondary Education (KCSE) - Dagoretti Mixed Secondary School (2020 - 2023)