Becky Kamwene
Eyewear Consultant
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About
I possess excellent verbal and written communication skills, ability to work in teamwork and multiple tasks I am self-motivated and a quick listener, I can work under minimum supervision, I possess leadership skills, and am also bold and confident.
Experience
1ST MARCH 2022
Work at Optica limited
EYEWEAR CONSULTANT
RESPONSIBILITIES
Educating the patient on how to adapt to the new prescription and the care of the lenses.
Provide clients with great customer service by understanding and analyzing the patients’ vision problem.
Fill in the patient lens and frame information accurately into the system and accurately process patient payment transaction.
Making phone calls on daily basis to patients who have recently received their eyewear.
Identifying solutions to unsatisfied patients and act quickly for solution.
Assisting incoming calls from clients and make outgoing calls to insurance companies and doctors’ offices.
Providing pricing quotes for glasses through insurance benefits and store discounts.
Education
Bachelor of commerce -Marketing option - KCA UNIVERSITY
Diploma in Business Management -KCA UNIVERSITY
