Belissa Ninziza

Detail-oriented, fast- learning and results-driven professional with strong communication and organizational skills. Experienced in customer interaction, administration, coordination, with a proven ability to handle task accurately. Proficient in Google Workspace, Zoom, and email management, with expertise in managing schedules, supporting teams, and improving workflow efficiency. Seeking both remote and onsite opportunities in customer support and administrative roles.

Assistant Manager at Ospia (2023-01 – 2025-09)

Managed schedules, meetings, coordination tasks, and customer communications in a fast-paced environment.

• Managed schedules, meetings, and coordination tasks to ensure smooth daily operations.
• Communicated with 10 customers daily, responded to queries, and provided clear solutions in a fast-paced environment.
• Collaborated with a team of 10 members to resolve customer concerns and improve customer experience.

Bachelor of Business Administration in Marketing – International Leadership University (2021-04 – 2023-12)

MBA in Strategic Management – Daystar University (2025-09)