Customer service officer, tourism manager
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Skilled in building cross-functional teams, demonstrating exceptional communication skills and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations and developing collaborations that further establish organizational goals. I uphold high commitment at my place of work.
Tour guiding visitors in the Animal Park.
Attending to customers in the restaurant.
Receiving, issuing, recording and maintaining goods at the store.
Issuance of tickets and giving directions at the front office.
Attending to customers in the room services.
Supporting team leaders in their respective task areas
Handling incoming mails and calls by responding to clients with the relevant help.
Offering customer support through innovation and creativity.
Front office duties such as welcoming clients, receiving clients calls and complains and maintaining companies image, standards and policies.
Reporting to the Front Unit manager.
Bachelor's in tourism management (second class honours upper division) from 2016 to 2021.
RGC COMPUTER COLLEDGE 2015 to 2016. Studied a Course of Instruction and Practical training in Computer Applications covering the following Modules; Introduction to Computers, Ms Word, Ms Excel, Ms Access, Ms Power point, Adobe PageMaker and Internet & E-Mails.
Nyangwa Boys High school from 2012 to 2015. B+ 68 points.
