Product Support Sales Engineer
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A result-oriented and driven account manager with a proven ability to develop and strengthen long term business relationship to maximise on business growth and efficiency in service delivery.
Experienced leading, training and growing in all the new caterpillar technologies (product link-remote monitoring, training customer on on-line caterpillar shopping leading to 20% growth year on year) leading to mutually valuable relationship between the dealer and clients.
Parts Sales Engineer: Mantrac (K) Ltd: October 2015-To Present
Enhance dealer strategy for seamless/effortless customer processes-By ensuring use of caterpillar identified processes for heavy equipment leading to customers making the right decision. This has been a key a factor to ensure the caterpillar brand remains the undisputed choice for long term investment
Drive business growth with accurate account plans leading to retention of existing customers by ensuring their needs are properly adjudicated/addressed. This has seen steady growth of revenue from Key accounts in the construction and agricultural sector
2006-2011: Egerton University
Bsc: Instrumentation & Control Engineering (Second Class Honours-Upper Division)
2001-2004: Kasunguni Secondary School.
KCSE-Grade B+(Plus).
