Benjamin Muasya

Results-driven and highly adaptable Hospitality Management professional with extensive international and domestic experience across 4- and 5-star establishments and luxury river cruises. Proven track record in fine dining, bar operations, and banquet management. Exceptionally skilled in conflict resolution, team leadership, and elevating guest satisfaction metrics. Possesses valid global maritime certifications and standard seaman documentation, ready for immediate international deployment.

Restaurant & Bar Attendant (Fine Dining) at Scylla River Cruise (2025-07 – 2026-01)

• Delivered premium fine dining and à la carte food and beverage services to an international clientele onboard luxury European river vessels.
• Managed bar operations, customized cocktail preparations, and maintained rigorous inventory controls.
• Upheld strict maritime safety and sanitation standards across the food, beverage, and housekeeping divisions.

Restaurant, Bar & Banquets Attendant at Weston Hotel (2022-06 – 2024-03)

• Executed flawless service across high-volume buffets, premium à la carte dining, and executive bars in a fast-paced 4/5-star hotel environment.
• Coordinated setups, logistics, and guest service for corporate banquets, VIP events, and large-scale conferences.
• Resolved customer complaints diplomatically, protecting establishment reputation and boosting repeat guest visits.

Restaurant Attendant at Fun City Park (2021-10 – 2021-12)

• Provided high-quality à la carte food service, focusing on rapid order turnaround and accurate order processing.

Industrial Training at Weston Hotel (2021-02 – 2021-08)

• Food & Beverage, Rooms Division, Stores & Control

Industrial Training at Safari Park Hotel (2020-02 – 2020-04)

• Rooms Division Department

Bachelor of Arts in Hospitality Management (Food & Beverage) – University of Nairobi (In collaboration with Kenya Utalii College) (2021-12)