Benson

Experienced Quality Analyst with over 8 years in data annotation, quality assurance, and workflow improvement. Skilled in data verification, reporting, and maintaining high-quality standards. Currently trained in computer programming and committed to delivering accurate and reliable results in fast-paced environments.

Quality Analyst at Samasource (2018-09 – 2026-04)

• Conducted detailed quality checks on annotated data to ensure accuracy and compliance with project standards.
• Maintained accurate records and generated quality reports supporting daily operations and performance tracking.
• Collaborated with team members to improve workflow efficiency and maintain high-quality output.
• Identified data errors and implemented corrective measures to enhance data accuracy.

Agent / Quality Reviewer at Samasource (2016-02 – 2018-09)

• Reviewed and verified data to ensure consistency and compliance with required quality standards.
• Provided feedback to team members to improve performance and accuracy.
• Supported supervisors in maintaining quality control processes.

Transcriber at DataForce (2015-06 – 2016-02)

• Transcribed audio and video recordings into accurate written text.
• Maintained confidentiality and ensured high levels of accuracy in documentation.

Industrial Attachment at General Motors (2015-01 – 2015-06)

Duties and Responsibilities

• Gained practical experience in automotive engineering.
• Analyzed office information, applications, and controls.
• Assisted in the autowiring of vehicles.
• Conducted hardware maintenance and repairs for computer equipment.
• Managed networking tasks.

Diploma in Computer Programming – Institute of Certified Studies (2022-11 – 2024-11)

BCE Driving License – Rocky Driving School (2015-07 – 2015-08)

Craft Certificate in Automotive Engineering – Christian Industrial Training Institute (2014-01 – 2015-12)

Computer Packages – ICT for Development Kenya (2013-02 – 2013-03)

Kenya Certificate of Secondary Education (KCSE) – Kilome S.A Secondary School (2009-01 – 2013-12)

Kenya Certificate of Primary Education (KCPE) – Kilome Primary School (1999-01 – 2008-12)