Benson Wanjiku

Results-driven Sales Professional with hands-on experience in field sales, customer acquisition, and relationship management within retail and community-based financial services environments. Proven ability to generate leads, engage prospects, handle objections, and close deals while maintaining high levels of customer trust and satisfaction. Skilled in cold outreach, follow-ups, upselling, and sales reporting, with a strong track record of meeting targets and contributing to revenue growth.

Sales Representative - One stop Enterprise - Onsite

(2025-07)

• Provided excellent customer service by assisting customers with product selection, inquiries, and purchases, ensuring a positive shopping experience.
• Managed sales transactions accurately, including cash handling, POS operations, and daily sales reconciliation.
• Maintained store organization through effective merchandising, stock replenishment, and inventory checks to prevent shortages.
• Resolved customer complaints professionally while upselling and promoting products to meet and exceed sales targets

Marketing Associate - Reflex Bikers - Onsite

(2024-03 - 2025-05)

• Promoted financial products and savings programs to group members, increasing participation in borrowing and repayment cycles.
• Recruited and onboarded new members through field marketing, referrals, and community outreach within motorcycle groups.
• Tracked member contributions, loan disbursements, and repayments while maintaining accurate records and reports.
• Educated members on repayment terms, benefits, and financial responsibility to reduce default rates and improve trust.

IT Basics - Premiere Professional Institute (2023 - 2024)

Diploma - Sales and Marketing - Alison (2025-03)

Diploma - Customer Service - Alison(2026)

Kenya Certifacate Of Secondary Education - Kinyogori High School, Limuru (2014 - 2017)