Operations Manager at Heathrow Lounge and Grill (2024-09 – 2025-01)
- Customer service and guest relations
- Event co-ordination
- Staff training and development
- Lead and support development of detailed budgets, work plans and forecasts
- Liaison officer for procurement, work flow and lounge operations
- Develop and monitor consistency of labor strategies
- Assist in establishment of legal work standards and compliance
- Prepare and present work procedure and guidance
Operations Manager at Transcon Development Ltd (2015-01 – 2024-01)
- Lead and support development of detailed budgets, work plans and forecasts
- Create and implement vendor Relations /engagements
- Oversee compliance to Hygiene Standards
- Develop and monitor consistency of labor strategies
- Staff training and onboarding, performance reviews, and payroll
- Ascertain that legal standards are set an maintained and recommend best practices
- Prepare procedure and guidance notes to present to managers
- Perform safety inspections such as evaluating work practices and inspecting PPE's and materials
- Handle and maintain inventory of supplies and equipment
- Ascertain that all office functions achieve agreed quality standards within specified deadlines
- Oversee and manage company's policies and processes and push compliance
- Work hand-in-hand with directors to ensure enhanced customer service experiences
Purchasing Manager at Transcon Development Ltd (2006-10 – 2014-12)
- Vendor Relations
- Place orders
- Overall purchasing, stock level checking Stock and cash reconciliation
- Diversification of business ventures
- Managed to revive the business from a loss making entity to a profit making venture
Procurement Officer at Roast House Restaurant (2006-02 – 2006-10)
- Raising local purchase orders
- Drawing goods receipt notes
- Reconciliation of requisition accounts
Merchandiser at Impulse Ltd (2005-06 – 2006-01)
- Depot and retail outlets supervision under Kenya Breweries
- Ensuring Kenya Breweries key function goal in depots and retail outlets
- Sale and marketing Kenya Breweries products
