Customer support agent
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Beryl is a very passionate, hardworking and diligent customer service agent who gets joy in customer satisfaction. I have skills in record management, rapport building and good organisation skills . Technical skills in using word, Excel,broadhub, Zendesk and always ready to learn .
I have been a customer support agent for the last three years and a brand ambassador for various products and this makes you interact with all types of customers and take care of them to the best of your ability. Technical skills in using Word, Excel, Zendesk,live chat and broadhub.
I have a bachelor degree in microbiology and biotechnology from thethe University of Nairobi. Also , I am undertaking a free virtual assistant course offered by google.
