Virtual Assistant/ Humanitarian
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Planned meetings, appointments and travel for supervisors and managers of different companies.
Examined over 300 communications and contract papers for the correctness and compliance with policies and procedures, as well as signing authority.
Answered incoming calls and assisted in resolving difficulties between consumers and the billing department.
October 2023 - Present
Multitask to manage calendars for 3 consultants across multiple teams and time zones.
Maintain a 24hr response rate for customer communication, employing effective prioritization techniques.
Certified Administrative Professional (CAP)
B.Sc. Civil Eng
