Beth Irungu

Customer Support Representativec

As a customer-centric and empathetic professional, dedicated to exceeding expectations and maintaining a positive and professional attitude towards customers at all times. I am focused on defining and analyzing customer requests to resolve issues accurately and in a prompt manner to win customer loyalty. I am proficient with engaging with people from multicultural levels and backgrounds as I endeavor to ensure the needs and interests of clients are always catered for.

My diverse experience and diverse skills have been key to ensuring functions in a company are flawless to ensure customer retention hence business growth. Moreover, I can work independently in an environment of change, challenge, multiple deadlines and priorities. I now seek a position where my experience in customer engagement will contribute to shaping the strategic direction of the organization.

• Certificate of Financial Valuation & Modelling Analyst-Corporate Finance Institute
• Bachelor of Economics and Finance- Kenyatta University; 2010 to April 2014.