Betty Auma

I am Betty Auma, Customer service representative with 2 years experience with tech support and customer care. I am an energetic individual with strong interpersonal skills that can bring a new face in the business which will deliver expectational customer service and creativity within a team work or individual to the utmost satisfaction of stakeholders. I consider myself to be knowledgeable and good at resolving customers or clients issues.

I encourage team collaboration in order to achieve excellent customer satisfaction.

Resolve customer issues and answer questions. Provide a positive customer experience with fair, friendly and courteous service. Issue Receipts, refunds, change or ticket. Collecting data and analysing it.

High school, St Augustine Nyamonye girls Secondary School located in Nyanza Province Siaya County. I studied from the year 2016 to 2019 and I received my KCSE Certificate of secondary eduction.