Executive Assistant to 3 Directors / Assistant Compliance Officer at Burhani Engineers K. Ltd (2024-03 – Present)
EPC Electrical & Instrumentation Engineering company operating in the East and Central Africa region, specializing in delivering Innovative solutions, training, after-sales support & strong focus on technological advances in the industry and standards.
- Support the CEO and Projects Director primarily and provide additional support to executive team members, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently
- Maintain and refine internal processes that support high-ranking executives companywide, and coordinate internal and external resources to expedite workflows
- Manage communication with employees by liaising with internal and external executives on various projects and tasks
- Plan and orchestrate work to ensure that senior executives' priorities are met, organizational goals are achieved, and best practices are upheld
- Support in strategy and policies compliance – in response to internal and external legal & compliance processes
Personal Assistant to the CEO & Chairman / Head of Tendering Dept. at Adsite Limited (2023-06 – 2024-02)
Established in 1975, Adsite Limited is the oldest and one of the largest outdoor advertising companies in Kenya. With over 45 years of specialized experience in indoor and outdoor advertising.
- Supporting the top-level business strategy arm of the company
- Business development role – heading the tendering team
- Human resource management at an assisting position
- Supporting in drafting and policies implementation
- Information flow to and from the management office to internal and regional offices
- Coordinating and managing approval of all payments, record keeping and retrievals
- Office administrator role - managing office supplies and critical internal projects
- Supporting the compliance unit to manage and execute contracts – cross-checking and examining the various clauses, especially those that need the intervention of the mngt office
- Client and suppliers' relationship management to ensure sustainable relations – handling complaints and process breakdowns and bottlenecks
Personal Ass. to Deputy CEO/Chief Operating Officer / Head of Admin. Dpt. at Redhouse Group Limited (2008-02 – 2023-05)
Red House Group is an Integrated Marketing & Communications solutions Company specializing in Advertising, Creative Design, Strategic Planning, Public Relations, Digital, Media Planning, and Audio-Visual production services across the East African Region. Its subsidiaries include Media Edge Interactive, Media Edge Public Relations, RH Advertising, RH Media and RH Productions.
- Working with the executive wing of the business leaders in the implementation of strategies
- Supervising and overseeing business operations in an assisting role – with all stakeholders (clients, suppliers, staff, lenders, insurance, partners, etc.)
- Internal organization controls and advising Directors on the same
- Operations management – manage process, workflow and office deadlines
- Information management – internal & external communications
- Planning and organizing executive meetings/appointments
- Travel management– coordinating local & international travels for executive & line managers
- Time management – for corporate meetings, priority items & deadlines
- Tabulate and retrieve official expenditures and claims
- Support in the implementation of group policies, vision/mission and business strategies
- Support in research and business development processes
- Project management: planning and supporting in office projects execution
- Supervising, mentoring, coaching & counseling line staff
- Playing the role of an interlink between the management and operational units
- Work closely with the Finance Director in Contracts, Legal & Administration matters
- Provide/generate operations reports
- Manage and negotiate vendor prices, contracts and agreements for specific projects
- Ensure consistent, high-quality office supplies
- Providing leadership and supervising staff working under my portfolio
- Co-ordinating maintenance of facilities and equipment
- Coordinate office events - manage daily catering and weekly company social events
- Receiving recruitment briefs from the heads of unit
- Sourcing and shortlisting candidates, head-hunted or from the recruitment agencies
- Scheduling interviews with the heads of units and the higher management team
- Receiving and inducting the new team to RHG culture and HR policies, which I also participated in drafting
- Managing HR reviews, training and staff movement (in and out) reports
Personal Assistant to the CEO & Founder / Admin. Manager/Ass. Human Resource at Africa Pacific Co. Ltd (2004-02 – 2008-02)
Africa Pacific Co. Ltd (Kenya) is a Nairobi-based company that imports and exports medical equipment, managing all international and local logistics for the same.
International Customer Service Representative (English Speaking) at ChrestKing International (2002-09 – 2003-10)
CrestKing International is a company in Hong Kong specializing in the luxury and high-quality niche gifts segment. Supplying worldwide and especially in Europe, the company has an expansive network of suppliers and clients and a multicultural-based workforce.
- Representing the organization within the English-speaking client service team, serving the English-speaking clientele
- Drafting and forwarding client data to the supervisors and eventually to the head office – information that was highly required for strategic decision making, especially on regional markets
- Carrying out data analysis, having the same translated and distributed to interested parties
- Managing and protecting the flow of information from the client, through the company systems, to a productive value-adding set of valuable information that was used to improve the quality of decisions made about the market and products