Betty Meeme

Customer-focused professional with 20+ years of experience in customer service, finance operations and administration. Experienced responding to customer inquiries, resolving complaints, coordinating requests, maintaining accurate records and delivering exceptional service in fast-paced environments. Proficient in Microsoft Office, SAP and CRM systems with strong written and verbal communication.

Accounts Assistant - KTDA

(2010-01)

• Respond to customer and stakeholder inquiries professionally.
• Resolve issues and escalate complex cases where appropriate.
• Maintain accurate financial records and documentation.
• Work in a high-volume, deadline-driven environment.
• Collaborate across departments to ensure customer satisfaction.

Accounts Assistant II

(2007-01 - 2010-12)

Data Clerk - Green Leaf

(2004-01 - 2007-12)

MA - Rural Sociology & Community Development - University of Nairobi

Bachelor of Commerce - Daystar University