Customer Experience & Field Engineer
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I am an experienced Customer Services, I.T. Networking Support and Field Engineering professional, with over 15 years international experience in several sectors including;
2022 Jan - 2022 Dec: Ravenswood Solutions, Nanyuki - Kenya: Field Applications Engineer
2019 Oct - 2021 Mar: Hotpoint Appliances, Nairobi - Kenya: Service Support Manager, Kenya
2018 Jun - 2019 Oct: Dlight Solar, Nairobi - Kenya: After Sales Manager, Africa
2016 Jul - 2018 Jun: Mobisol Solar, Nairobi - Kenya: Service Network Manager, Kenya
2014 Nov - 2016 Jul: Consultancy Projects, Nairobi - Kenya
2012 Jul - 2014 Nov: Frigoglass East Africa, Nairobi - Kenya: Operations Manager, East Africa
2009 May - 2012 Jul: LG Electronics, Nairobi - Kenya: Service Planning Manager, East & Central Africa
2006 Sep - 2009 May: Safaricom Ltd, Nairobi - Kenya: Graduate Management Engineer
BACHELOR OF SCIENCE, Computer Science - 2nd Upper: The Catholic University of Eastern Africa, Nairobi - Kenya, 2005
GDM, ELECTRONICS & MEDICAL, LLC: Electronics Devices Component Level Repair Training, Silicon Valley, California (U.S.A) Total one week (2022)
STRATHMORE UNIVERSITY ENERGY RESEARCH CENTRE: Industry Standard ERC T1 / T2 Solar Engineer Training, Nairobi - Kenya, Total one week (2018)
MOBISOL SOLAR RESEARCH & DEVELOPMENT CENTRE: Industry Standard installation & Maintenance Training, Arusha - Tanzania, Total three weeks (2016)
FRIGOGLASS LTD: Commercial Refrigeration Service & Repair Training, Athens - Greece, Total one week (2012)
LG ELECTRONICS: Service Strategy Training, Jebel Ali – Dubai, Total 6 weeks (2009 - 2011)
VODACOM LTD: Terminal Testing Training, Johannesburg - South Africa, Total one week (2008)
VODAFONE FIJI (Pacific Islands): Management Training Exchange Program, Suva Islands – Fiji, Total one month (2008)
SAFARICOM LTD: Graduate Management Trainee Engineer Program, Nairobi – Kenya, Total 20 months (2006 - 2008)
