Boniface Gachora

A detail oriented, adaptable and goal oriented graduate engineer with diverse experience across organizational operations, sales, customer service, and business environments. Skilled in coordination, process optimization and customer relations, with a strong ability to effectively manage and execute functions efficiently. Proven ability to blend accumulated expertise with a business' objectives to enhance workflow and operational efficiency.

Seeking to leverage my analytical and organizational skills while maintaining a keen eye for process improvement and business growth.

Intern Mechanical Engineer at The State Department for Housing and Urban Planning (2024-01 – Present)

• Assisted senior engineers in developing and refining mechanical designs and technical drawings on AutoCAD to support ongoing housing and urban development projects.
• Provided on-site technical oversight, ensuring approved engineering plans and drawing amendments were implemented accurately during construction.
• Compiled weekly and monthly progress reports on affordable housing and market development projects and presented findings to project supervisors.
• Supervised mechanical works on site, monitoring construction activities and promptly reporting technical anomalies for corrective action.
• Inspected plumbing installations and fittings to verify compliance with design specifications and applicable quality standards.
• Collaborated with civil and electrical engineers, and interior designers, to ensure effective coordination and execution of multidisciplinary project works.
• Participated in the installation and commissioning of lift systems and HVAC systems, ensuring adherence to technical and safety requirements.
• Maintained accurate site records, including inspection reports and material usage logs, to support project tracking and compliance audits.
• Assisted in material take-offs and cost estimation for mechanical works to inform project budgeting and procurement planning.

Sales/Customer Service Agent at Quest Wines Agencies Limited (2023-06 – 2023-12)

• Handled customer calls to take orders, processed transactions efficiently, and ensured accurate delivery.
• Conducted follow-up communications with clients to confirm order status, resolve any issues.
• Engaged walk-in customers by providing personalized assistance, answering product inquiries, and recommending solutions.
• Managed inventory records and stock levels.
• Collaborated with suppliers, negotiated terms, coordinated deliveries, and addressed product supply chain concerns.
• Developed and executed online marketing campaigns, along with innovative advertising strategies.
• Did deliveries, both for restock and customers home deliveries.

Founder/Salesperson at DripHub Boutique and Sportswear Outlet (2021-05 – 2023-08)

• Handled inbound customer calls to take orders, processed transactions efficiently, and ensured accurate fulfillment to maintain high satisfaction levels.
• Conducted follow-up communications with clients to confirm order status, resolve any issues, and build long-term relationships through proactive customer service.
• Engaged walk-in customers by providing personalized assistance, answering product inquiries, and recommending solutions to meet their needs effectively.
• Managed inventory records and stock levels, performing regular audits to prevent discrepancies and support seamless order processing.
• Collaborated with suppliers to negotiate terms, coordinate deliveries, and address supply chain concerns, ensuring product availability for customer demands.
• Developed and executed online advertising campaigns, along with innovative marketing plans, to attract new customers and enhance brand visibility.

Bachelor of Engineering in Mechanical and Production Engineering – Moi University (2023-12)

Kenya Certificate of Secondary Education – Kirimara High School (2016-11)

Kenya Certificate of Primary Education – Mweru Primary School (2012-12)