Brayan Maranga

Relationship Building: Building strong relationships with clients is crucial to your role. This involves regular communication, both in-person and through other channels such as email or phone, to stay connected with clients and ensure their needs are being met.

Client Retention: This involves understanding their needs, addressing any concerns or issues they may have, and ensuring they are satisfied with your company's offerings.

Problem Solving: Addressing any issues or challenges they may encounter and working with internal teams to find solutions.

September 2023 to Date Sales Executive at The Design Gallery Duties; • Lead generation of a minimum of 8 Leads per month • Ensuring correct details are uploaded on CRM for easy tracking • Closing sales with a target of 140,000 Dollars per month • Maintaining rapport with the potential and closed clients for a long-term relationship • Meeting up with the clients to inform and educate them on queries they have • Calling potential leads and informing them on the new product offering we have available • Giving analytical data on market preferences and areas to improve during scheduled meetings.

• Understanding competitor companies and how to make our brand stand out • Monitoring of the sales performance at the end of each working day • Handling customer complaints and dissatisfaction November 2019 to August 2023 Marketing/Merchandising in Basco paints product Kenya limited Duties; • Marketing across Nairobi and offering marketing support across Kenya in (Malindi, Diani, Machakos, Nyeri, Kakamega) • Understanding competitor companies and the products that are fast moving which are causing a challenge in the market.
• Creating awareness of the products being offered by the dealer.
• Identifying market gaps that may be of advantage to the company.
• Advising the client on potential products to stock.
• Compiling monthly report for team Nairobi and submitting it to the head of marketing department.
• Giving analytical data on market preferences and areas to improve during scheduled meetings.
• Gathering contacts of painters and contractors from different regions in Kenya.
• Conducting (Q&A) when need be. This helps in getting feedback from the consumers about improvements to be adjusted.
• Locating potential and strategic buildings for wall branding and billboard placements.
• Reporting distinctive challenges faced by different markets in Kenya.

2017-2021: Multimedia Universityof Kenya , Diploma in Strategic Public Relation 2013-2016: Secondaryeducation at Saint Gabriel Lanet High school 2005-2012: Primary education at Peter Kibukosya Primary school “Umoja’.