Brenda Murugi

Motivated Computer Science graduate with hands-on experience in IT support, networking, and troubleshooting gained during my attachment at the Teachers Service Commission (TSC). Skilled in website development, basic programming (VB.NET, HTML, CSS), AI tools such as ChatGPT, and technical problem-solving. Passionate about artificial intelligence, educational technology, and digital innovation. Fast learner with strong communication skills and the ability to work independently.

IT Support Attachee at Teachers Service Commission (TSC) (2024-02 – 2024-05)

• Provided first-line technical support to staff and teachers experiencing website and system issues.
• Diagnosed and resolved networking and computer hardware problems.
• Installed and configured computers, printers, and office equipment.
• Assisted users with software troubleshooting and escalated complex issues when necessary.
• Delivered excellent customer service while resolving technical issues.

Diploma in Computer Science – The Cooperative University of Kenya (2022 – 2024)