Bretiny Nyachae

Highly motivated IT professional with hands-on experience in technical support, troubleshooting hardware and hardware and software installation. My experience has equipped me to efficiently resolve technical challenges and maintain IT infrastructure. I am a quicker learner with a strong work ethic, ready to contribute my skills to a dynamic IT environment.

IT Specialist (Attachment) - Defence Forces Technical College

(2025-05 - 2025-09)

• Installed, configured, and maintained Windows operating systems on desktop and laptop computers, ensuring systems were updated with the latest security patches and software updates.
• Performed preventive and corrective maintenance on computer workstations, including software optimization, hardware upgrades, and routine system health checks to improve performance and reliable.
• Carried out cable crimping and termination for Ethernet network cables (RJ45), ensuring proper wiring standards and reliable network connectivity.
• Diagnosed and resolved hardware issues involving desktops, laptops, printers, and peripheral devices by identifying faulty components and replacing or repairing them as needed.
• Installed and configured operating systems on new and existing computers, including driver installation, system configuration, user account setup, and software deployment.
• Troubleshot network connectivity issues by diagnosing problems related to switches, routers(access point), IP addressing, cabling, and end-user devices, minimizing downtime and restoring network services.
• Assisted users by providing technical support for hardware, software, and network-related issues, ensuring timely resolution and improved user productivity.

Bachelor of Science - Information Technology - Mount Kenya University (2022 - 2025)

Kenya Certificate Of Secondary Education - Nyambaria Boys High School (2018 - 2021)