Customer Care Representative
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Highly motivated and results-driven customer service representative with over three years of experience in providing exceptional service to customers. Skilled in handling a wide range of customer inquiries, complaints, and issues in a fast-paced environment. Adept at communicating effectively with customers and colleagues, and able to multitask efficiently while maintaining a positive attitude. Demonstrated ability to consistently meet and exceed performance targets, and committed and passionate to providing excellent service and give a reason to come back to all customers.
Assistant County Commissioner Cadet, Ministry of Interior, 3 years
Customer Service Representative, Lake Naivasha Resort, 2 years
Customer Care Desk Attendant, Department of Civil Registration, 1 year
Certificate in Business Management, European Business University, Luxembourg, 2022
B.A. in community development, Karatina University, Kenya, 2016