Brian Obonyo

A results-driven and top-performing sales team lead professional who has over the years grown as a professional achieving the set sales targets, leading sales teams, and gaining the trust of supervisors. My competencies lie in; sales and marketing, business development, customer relations, and relationship management. I possess excellent interpersonal, communication and relationship-building skills; I can listen attentively, communicate persuasively and follow through diligently in order to build brands and achieve targets.

I am also a proactive individual with the ability to work in a team offering the skills and competencies I have acquired over the years. I desire to join a fast-paced growing environment that offers a constructive workplace to develop brand strategies, promote new products, and interact with new clients in order to develop sustained business for the organization.

Sales Team Leader

M-GAS Kenya Limited: 2022-To Date

Duties and Responsibilities

• Managing a team of ten sales representative members in the field by receiving right feedback from them about the status of market on a daily basis
• Delegating duties to the team members towards achieving the sales target and ensuring the targets have been met at the end of the session.
• Installing new customers onboard and maintaining them through follow up on CRM and B2C.
• Following upon potential customers’ consumption on CRM and B2C on a daily basis.
• Technological support on the right use and maintenance of the smart meters during and after installations.
• Responsible to the efficient use of the company vehicles in such a manner that the company assets are optimized.
• Technological support to the logistics department in the installations and maintenance of smart meters and in training customers on how to use the smart meters and the safety precautions while using M-GAS products.
• Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance.
• Solving customer complaints and answering customers' questions.
• Writing reports for senior managers.
• Assisting with the selling of our store's products and services and assisting to maximize sales.
• Stocking shelves, setting up displays, ringing up merchandise and sales, and performing cleaning duties.
• Providing sales staff with constructive feedback and assisting staff to solve customers' problems.
• Maintaining inventory, filling out paperwork, and possibly tasking sales workers with the buying of more supplies.
• Maintaining positive customer relations.
• Motivating the sales staff and creating an atmosphere of healthy competition among the staff. Achieving growth and hitting sales targets by successfully managing the sales team
• Presenting sales, revenue and expenses reports and realistic forecasts to the management team
• Identifying emerging markets and market shifts while being fully aware of new products and competition status.
• Assisting in facilitating coordination and movement of sales team.

Technical Sales Representative (TSR)

M-GAS Kenya Limited: 2021-To Date

Duties and Responsibilities

• Establishing the technical needs of the customer and suggesting appropriate products.
• Explaining complex technical information to customers in a way that is easily understandable.
• Following up with customers and resolving any issues that may arise.
• Keeping customers informed about new technological products.
• Compiling proposals and reports related to technical products.
• Ensuring that sales targets are consistently met.
• Reporting to management about sales made.
• Updating records of customer communications and contact information.
• Working as part of the sales team to develop both new and existing markets.
• Liaising with customers and the dealer network to answer and resolve their queries.
• Identifying and then researching potential leads and opportunities
• Contacting prospective clients by phone and email.
• Identifying the customer's needs.

Intern

Deaf Empowerment Kenya (DEK) (Machakos & Nairobi Counties): 2020-2021

Duties and Responsibilities

• Handled data entry and data analysis for monitoring and evaluation at Deaf Empowerment Kenya.
• Coordinated programming and participated on online training on Deaf Awareness in partnership with Deaf Children worldwide.
• Handled programming and training Deaf Youths and their parents separately on entrepreneurship skills, financial literacy skills, and employability skills at Deaf Empowerment Kenya.
• Assisted in the preparation of regularly scheduled reports at Deaf Empowerment Kenya.
• Developed and maintained a good filing system at Deaf Empowerment Kenya.
• Carried out administrative duties such as filing, typing, copying, binding, and scanning at Deaf Empowerment Kenya.
• Did a bulky office Photocopying and printing documents on behalf of other colleagues.

EDUCATION

• Bachelor of Arts (Economics and Sociology): Laikipia University: 2016-2020
• Kenya Certificate of Secondary Education (K.C.S.E): Inungo Mixed Secondary School: 2015

PROFESSIONAL COURSES

• Cisco Network–Certificate in Computer Programming Modules: Laikipia University: 2017-2018