Brian Otieno

Education operations leader with 15+ years driving school performance, teacher and leader development, and government/community relations within one of East Africa's largest school networks. Proven record leading multi-site academy operations across 30+ schools, coaching school leaders on data-driven improvement, and serving as the primary liaison between school networks and government education officials on registration, compliance, and policy alignment. Adept at translating national education standards into field-level results across large, geographically dispersed teams.

Now transitioning this operational and stakeholder-management expertise into a program/consultant role supporting donor-funded education and development initiatives in Kenya.

Learning Officer - Bridge International Academies Foundation

(2025-10)

Drive school improvement across an assigned cluster using performance data, coaching calls, and targeted support to school leaders.

• Analyze school performance data to design targeted coaching plans for school leaders and teachers, improving instructional quality.
• Lead structured, data-informed performance conversations and professional development sessions with school leadership teams.
• Coordinate operational logistics and materials distribution across schools to keep classrooms running without disruption.
• Partner with school leaders on enrollment growth strategy and community engagement initiatives.
• Monitor school budgets and compliance standards, flagging risks before they affect delivery.

Schools Supervisor - Bridge International Academies Foundation

(2019-07 - 2025-09)

Led operations, compliance, and government relations across 15+ schools within an assigned jurisdiction.

• Served as principal liaison to government education officials, coordinating academy registration and maintaining alignment with national education policy across the jurisdiction.
• Coached and mentored school leaders and teachers through structured feedback, strengthening leadership capacity across 15+ schools.
• Designed and delivered training programs on instructional leadership, teaching practice, and school operations.
• Directed day-to-day operations across all schools in the jurisdiction, deepening parent and community engagement.
• Led a total quality management program that lifted safety-standard and performance audit scores through targeted spot-checks and staff education.
• Strengthened pupil enrollment and holistic child-development outcomes through sustained community and parent engagement.

Area Manager - Bridge International Academies Foundation

(2016-08 - 2019-06)

Managed staffing, financial sustainability, and government relations across a multi-branch portfolio.

• Kept all branches in the portfolio fully staffed and financially sustainable while managing customer relations.
• Represented the organization before government officials on policy and regulatory matters affecting branch operations.
• Evaluated staff performance and delivered constructive feedback to build team capability.
• Built team schedules aligned to organizational targets and conducted market research to identify expansion opportunities.

Branch Manager - Bridge International Academies - Kisumu

(2013-08 - 2016-07)

Led a single-branch team, growing revenue through community outreach and service excellence.

• Drove branch revenue growth through service excellence and targeted local marketing initiatives.
• Led community outreach efforts that strengthened local engagement and brand presence.
• Managed branch staffing and day-to-day financial sustainability.
• Partnered with government officials on school development and registration matters.
• Co-organized school events, parent-teacher conferences, and co-curricular showcases.

Trade Development Representative - Safaricom - Kisumu

(2009-08 - 2013-05)

Managed retail sales, agent onboarding, and distribution performance across an assigned territory.

• Achieved monthly sales and revenue targets across a focus product mix while ensuring timely collections.
• Coached and onboarded M-PESA agents and M-Shwari customers, managing their registration process.
• Led retail-level marketing and branding initiatives for Safaricom products.
• Produced daily and weekly sales and journey-plan reports, maintaining the territory's outlet database.

Bachelor of Business Management - Business Management - Mount Kenya University (2024)

Diploma in Business Management - Business Management - CADIF Kenya (2017)

Certificate in Management, Leadership Development & Customer Service - Management, Leadership Development & Customer Service - CADIF Kenya (2015)

Certificate in Management, Leadership Development & Customer Service - Management, Leadership Development & Customer Service - Bridge Int'l Training Institute (2014)