Caleb Wasilwa

Experienced in banking for five years at Equity bank and Human Resource Management as an intern in the ministry of interior. Proven abilities in customer service, cash handling, negotiation skills, records and report keeping and presentation with strong communication and organizational skills. Known for working efficiently, effectively and meeting deadlines with minimal supervision and maintaining high accuracy levels in multitasking environments.

Relationship Officer-Operations at Equity Bank (2019-01 – 2024-01)

• Processing high volumes of cash deposits and withdrawals efficiently, effectively and accurately.
• Customers' cheque handling, processing and bankers' cheque printing.
• International money transfers e.g. Western union, money gram, transfast and ria both receiving and sending.
• Internal and Interbank money transfers e.g. Rtgs
• Report printing, batching and filing.
• Accounts opening and new customers onboarding.
• Delivered exceptional customer service to ensure customer satisfaction.

Marketing at Shoprite supermarket Garden city and Westgate mall (2019-01 – 2019-12)

• Advertising for new products in stock.
• marketing within Nairobi.
• Distribution of merchandise and flyers.

Intern at Ministry of Interior- HR Department Bungoma county (2019-01 – 2019-12)

• Assisted with administrative tasks e.g. attendance register update.
• Conducted data entry and records keeping. e.g. employees' personal file update.
• Supported senior staff and completed tasks within the set time frame.
• Report printing, filing and presentation.

BSc. in Human Resource Management – Jomo Kenyatta University of Agriculture and Technology (JKUAT) (2015-01 – 2019-12)