Canon Shaban

Skilled travel consultant who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty as well as committed to addressing customer concerns with speed, accuracy and professionalism

Reservation - Travel Wild East Africa LTD

(2024-01 - 2026-04)

• Tour Costing
• Hotel bookings
• Meeting clients at the Airport
• Briefing clients on Safari itinerary
• Reconfirm clients Fights tickets
• Check in check out guests in Hotels Airport
• Accompanying Agents on farm trips

Reservation Consultant -Tours Series & Allocations - Sopa Lodges

(2022-01 - 2024-12)

• Block bookings and allocation
• Clearing waitlists
• Out booking agents when we are full
• Rerouting Itenererary

Operations manager - Ndurumo Tours & Safaris Tanzania Ltd

(2019-01 - 2021-12)

• Tour Costing
• Hotel bookings
• Meeting clients at the Airport
• Briefing clients on Safari itinerary
• Reconfirm clients flight tickets
• Check in check out guests in Hotel Airport

Reservations Manager - Mbalimbali Lodges & Camps Tanzania Ltd

(2012-01 - 2019-12)

• Hotel booking
• Invoice clients
• Coordinating with lodge Manages on day to day on Clients arrival
• Accompanying agents on fam trip
• Hiring vehicle for game packages for flying clients to our Camps

Tour Consultant - Vintage Africa

(2008-01 - 2011-12)

• Tour Costing
• Hotel bookings
• Meeting clients at the Airport
• Briefing clients on Safari itinerary
• Reconfirm clients Fights tickets
• Check in check out guests in Hotels Airport
• Accompanying Agents on farm trips

Tour Consultant - Wild Trek Safaris Ltd

(1998-01 - 2004-12)

• Tour costing
• Hotel bookings
• Meeting clients at the Airport
• Briefing clients on Safari itinerary
• Reconfirm Clients Flight tickets
• Check in Check out guests in Hotels Airport

Transport Supervisor - Wild Trek Safaris Ltd

(1998-01 - 2004-12)

• Allocating drivers Safaris
• Drivers impress allocation
• Liaising with workshop manager on vehicle maintenance
• Renewal of motor vehicle statutory documents eg. Insurance, inspiration motor vehicle licenses
• Hiring of motor vehicles

Diploma - Tourism - Interglobal Training Institute (1999-01 - 2001-12)

Kenya Certificate of Secondary School - Nyangori Boys High School (1994-01 - 1997-12)

Kenya Certificate of Primary School - Heshima Road Primary School (1985-01 - 1993-12)