Carlos Ray

I am a reliable and detail-oriented tech support professional with a strong ability to troubleshoot hardware, software, and network issues. I enjoy helping users solve technical problems efficiently and providing clear, user-friendly support. With a background in ICT, I am continuously improving my technical skills and staying up to date with modern technologies.

I am a motivated beginner in tech support with a basic understanding of computer systems, software installation, and troubleshooting. I am eager to learn, develop my technical skills, and gain hands-on experience while providing reliable support. I am adaptable, willing to learn quickly, and committed to professional growth.

I am currently studying ICT at Kabete National Polytechnic, where I have gained foundational knowledge in computer systems, networking, and basic technical support. My education has equipped me with problem-solving skills and a strong interest in learning new technologies.