Carol Wandeto

An experienced trainer with over five years of adult training experience and a decade of professional expertise in diverse, multicultural settings. Recognized for strong people management and communication skills, with a natural ability to build rapport and engage individuals through a dynamic and approachable training style. Possesses extensive experience working with both literate and preliterate refugee populations under the United States Refugee Admissions Program (USRAP) and Canadian Orientation Abroad (COA).

Highly skilled in developing and tailoring curricula to meet the needs of varied audiences. Demonstrates proven leadership with five years of direct supervisory experience complemented by exceptional organizational abilities, attention to detail, and a consistent track record of delivering high-quality results in demanding environments.

Green Initiatives Leader at CJ's Eco-Farm (2024-08 – Present)

• Reduced Environmental Impact: I've successfully implemented sustainability programs that cut carbon emissions, improve energy consumption and reduce waste by measurable percentages.
• Policy Development: I spearheaded the creation and enforcement of eco-friendly policies aligned with international environmental standards.
• Cross-Community Engagement: I led community-wide awareness campaigns, increasing community participation in recycling and conservation efforts.
• Community Impact: I've led several community initiatives that aim at reforestation and ensuring we have a clean environment.
• Innovation: I've introduced several new technologies such as use of solar panels, & rainwater harvesting in our community that have led to better sustainability and operational resilience.

COA Facilitator at International Organization for Migration (2021-08 – 2024-08)

• Delivered pre-arrival orientation and needs assessments for refugees across Eastern Africa.
• Developed and updated training content, facilitation guides, and orientation materials.
• Supported budget preparation, expenditure monitoring, and administrative logistics.
• Coordinated refugee programs with internal teams and external stakeholders.
• Maintained participant records, prepared reports, and supported program evaluation.
• Provided referrals to Canadian service providers to support refugee integration.
• Managed travel, event planning, and translation of program materials.
• Participated in staff development and regional Training of Trainers (ToT) initiatives.
• Collaborated with cross-functional teams to implement effective onboarding and learning solutions.

Staff Trainer at Church World Service - Africa (2021-06 – 2021-07)

• Gained deep expertise in assessing organizational training needs and implementing data-driven learning solutions, enhancing strategic thinking and analytical skills.
• Strengthened technical proficiency in data tools like Tableau and systems like WRAPs/START, contributing to more effective training delivery and operational support.
• Developed strong cross-functional collaboration skills through consistent coordination with diverse departments, including Operations, Data Integrity and Cultural Orientation units.
• Enhanced project coordination and time management abilities by leading onboarding programs and managing complex training schedules across multiple teams.

Cultural Orientation Trainer at Church World Service-Africa (2018-12 – 2021-06)

• Gained expertise in cross-cultural communication and adult learning methodologies.
• Strengthened curriculum design and instructional planning skills for diverse learner profiles.
• Developed adaptability and problem-solving abilities by delivering training in complex, resource-constrained environments.
• Built strong facilitation and presentation skills while engaging with multicultural and multilingual audiences.
• Enhanced organizational efficiency by independently managing logistics and preparation for each training session.

Caseworker at Church World Service-Africa (2018-06 – 2018-12)

• Conducted refugee resettlement interviews across Sub-Saharan Africa, collecting detailed biographical data and verifying identity documents with professionalism and empathy.
• Ensured data accuracy by performing quality assurance checks and correcting errors in refugee case files.
• Drafted deferrals and memos for communication with IOM and UNHCR, maintaining thorough case documentation.

Case Processing Assistant at Church World Service-Africa (2016-11 – 2018-05)

• Processed refugee applications in WRAPS, verifying demographic data and establishing the validity of refugee claims.
• Conducted quality control checks and biased with IOM and UNHCR to ensure case integrity and timely resolution of issues.

Trainer at Kenya Commercial Bank (2016-09 – 2016-11)

• Trained staff on brand standards and new banking products, enhancing customer engagement and sales effectiveness.
• Onboarded new sales employees, equipping them with product knowledge and soft skills for client interactions.

Team Leader- Sales at Kenya Commercial Bank (2013-07 – 2016-09)

• Identified and pursued business opportunities through market analysis and strategic sales campaigns.
• Mentored and evaluated sales staff, fostering performance improvement and team cohesion.
• Built lasting client relationships and processed loan applications in support of banking operations.
• Consistently exceeded sales targets through targeted outreach.
• Led high performing sales teams and delivered quarterly reviews.
• Supported cross-functional roles by assisting with loan processing.

Bachelor of Commerce in Banking & Finance – Egerton University (2013)

Certificate in Computer Packages – Nakuru Institute of Information & Communication Technology (2008)

Diploma in French – Nationale Delf Commission