Caroline Syombua

I am a dedicated and diligent young woman with exceptional problem-solving skills. I am well known person for my ability to pay great attention to detail and manage difficult jobs. As a determined individual, I function well in group settings and have great leadership and teamwork abilities.

I approach challenges with initiative and creativity because I am committed to ongoing learning and am always searching for opportunities to grow professionally and personally. I have great interpersonal skills and can communicate well in both English and Kiswahili. My devotion to excellence, together with my pleasant and committed approach, makes me an asset in any job.

Virtual Assistant at Persona Talent (2024-11 – 2026-02)

• Provided administrative support, including data entry, inbox and file management and meeting scheduling.
• Assisted executives with calendar coordination, travel arrangements, preparation of reports and presentations.
• Managed social media platforms like Instagram, Facebook and LinkedIn
• Managed and updated CRM systems, ensuring accurate customer data and supporting basic automation progress.
• Supported digital marketing tasks like managing email campaigns, scheduling content and tracking analysis.
• Utilized digital tools including Google Workspace, Trello, Notion, Canva, Microsoft Office and Zapier to improve workflow efficiency, enhance communication and automate routine tasks.
• Conducted online research, managed spreadsheets and prepared documents based on clients' needs.

Social Researcher at Innovations For Poverty Actions (2023-01 – 2024-10)

A NGO body dealing with social development

• Gathering data through various methods such as surveys, interviews, observations, and archival research.
• Analyzing collected data using qualitative or quantitative techniques, depending on the research design.
• Drawing meaningful conclusions from the data analysis and interpreting findings in the context of existing literature and theories.
• Writing detailed and comprehensive reports that document the research process, findings, limitations, and implications.
• Ensuring that research activities adhere to ethical guidelines and protect the rights and confidentiality of participants.
• Presenting research findings to stakeholders, colleagues, and the public through presentations, publications, and media outreach.

Sales Agent at Kenyan Originals (2023-06 – 2023-10)

A company that deals in brewing of vibrant drinks

• Compiled and submitted reports following sales activities.
• Created a strong relationship with potential and existing customers.
• Represented the brand in promoting its values and image to customers.
• Aided in connecting and selling the products in the market.
• Assisted in conducting market research and feedback.

Bachelor of Arts in Sociology – Kenyatta University (2020-09 – 2024-12)