Caroline Wanjiru

I have been working in the insurance industry for a little over four years as a claims assistant.

ICEA Lion General Insurance, Claims Assistant 2018 (September – Present)

Intenship: September 2018 - August 2019, the non-motor/motor claims

Full-time: September 2019, motor claims

Duties: Recording and processing all claim transactions, Payment processing, Liaising with brokers/ service providers/ accounts department and co-insurers, Preparing departmental statistic reports and final bordereaux for management review, Follow-up of recovery claims and reconciliation of accounts

Jamii Bora Bank, Alternative Banking Channels Department - Internship 2016 (June – August)

Duties: Preparation of daily and monthly reports on the alternative channels of banking the bank uses i.e. M-Pesa, Western Union, Internet Banking & Mobile Banking and trend analysis.

Grant Thornton Kenya, Payroll Department - Internship 2015 (June – August)

Duties: Handling outsourced payrolls, preparation and dispatch of payslips meeting the companies’ monthly regulatory requirements.

Caroltex Stores, Dealing in Wholesale and Retail Trade of Tailoring Accessories 2014 (January – August)

Family-owned business

Duties: Inventory control, Basic book-keeping and Customer service.

• McKinsey Forward Program: Foundation Level 2022 (June – December)

• Certified Public Accountant (K) 2017 (May – )

• B. Economics and Finance, Kenyatta University 2014 - 2018 (Sept - July ’18)

• International Computer Driving License, Institute of Advanced Technology 2014 (January– April)

• Kenya Certificate of Secondary Education, Pangani Girls’ High School (A-, 78 points) 2010 – 2013

• Kenya Certificate of Primary Education, Nairobi Primary School (394/500) 2002 – 2009