Carolyne Tabitha Mutinda

A CPA(K) qualified Finance Professional with a Bachelor of Commerce in Finance and 4+ years' experience in accounting, payroll support, reconciliations, and administrative supervision.

Advanced

Excel and ERP skills applied to streamline reporting, ensure audit compliance, and improve accuracy in fast-paced environments. Proven ability to manage teams, maintain financial records, and resolve customer queries while upholding integrity and deadlines. Strong analytical and organizational skills with a track record of supporting audits, processing payments, and delivering variance analysis.

Seeking to leverage financial expertise and attention to detail in a Finance/Budget Assistant role to support organizational efficiency.

Casual Supervisor - Kenya Airports Authority

(2021-09)

• Supervise 20+ casual staff daily, managing shift rotas, attendance, and timesheets to ensure 100% operational coverage.
• Review payroll inputs for accuracy, reducing pay discrepancies by verifying hours worked against approved schedules.
• Liaise between casual staff and management to ensure clear communication, resolve work issues, and escalate unresolved passenger/customer queries.
• Conduct safety inspections and report threats, ensuring compliance with KAA safety and security protocols.
• Compile staff performance and attendance reports for management; lead daily briefings and debriefings to align team objectives.
• Orient new staff on company policies, SOPs, and safety procedures, improving onboarding efficiency.

Accounts Associate - Ngolo Capital

(2020-06 - 2021-09)

• Maintained accurate bookkeeping and processed invoices, cash transactions, and expense claims in line with company policy.
• Performed monthly bank reconciliations, identifying and resolving variances to ensure accurate financial records.
• Monitored accounts receivable, controlled credit, and chased outstanding debts, improving collection turnaround.
• Assisted in payroll processing by compiling data and verifying deductions for timely salary disbursement.
• Handled daily client communications and resolved account queries, maintaining strong customer relationships.

Finance Intern - Kenindia Assurance Company Ltd

(2019-09 - 2020-02)

• Processed payments via cash, cheque, M-Pesa, EFTs, and RTGS, ensuring accurate posting to client policies.
• Prepared daily bank reconciliations and conducted variance analysis on cash/cheques collected versus banked scrolls.
• Receipted premiums, pension funds, and annuities; updated policies on the system to reflect payments.
• Registered incoming cheques, organized daily banking, and maintained the cheque received register with zero discrepancies.
• Addressed customer payment queries and complaints, escalating complex issues for timely resolution.

Assistant Credit Officer - Stima Sacco Society Ltd

3 Months

• Advised members on loan and credit products, explaining terms, repayment schedules, and eligibility criteria.
• Analyzed applicant financial status and credit histories to assess loan feasibility and prepare recommendations.
• Used Navision ERP to generate customer statements and update loan records accurately.
• Computed payment schedules and submitted applications to credit analysts for verification.
• Resolved member complaints related to loans, ensuring adherence to Sacco policies and member satisfaction.

Bachelor of Commerce - Finance - KCA University (2020 - 2022)

Kenya Certificate of Secondary Education - Brilliant High School (2008 - 2011)

Kenya Certificate of Primary Education - Waasya Primary School