Able. I am able to handle multiple tasks on a daily basis.
Creative. I use a creative approach to problem solve.
Dependable. I am a dependable person who is great at time management.
Energetic. I am always energetic and eager to learn new skills.
Experience. …I have 14 years of experience.
Flexible. ... I can work anywhere .
Hardworking; I try as much as i cant to give my all.
Honest.
Experience
The best well crafter itineraries for Africa and other parts of the world
Good marketing skills. I have done marketing in Finland, Germany, Rwanda, and Uganda
Accurate and efficient incoming requests via multiple channels (i.e., phone, email, Zoom calls, Conferences etc.).
Primary point of contact for the customer and provide active travel consultation towards the business customers, including providing travel details and up-selling of related product.
An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes.
Appropriate responds to customers inquiries
Performs follow-up as needed and within the time frame promised to the customer
Assistance from others for the resolution as appropriate
Begins to demonstrate empathy in customer interactions to diffuse emotion during adversity
Occasional statements to the customer to validate a clear understanding of the customer's needs
