Celine Muthoni
Counselling Psychologist and Customer Care
Talent
Nairobi, Nairobi Area500 KES/hourMember since August 6, 2023
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About
My name is Celine Muthoni.
I am a counsellor and also a customer care service provider .
I am a hardworking, self-driven individual.
Experience
African Centre for Women in ICT
Call Center Agent & Data Entry Personnel
September 2023 - Present
- Address client inquiries and provide exceptional support, ensuring customer satisfaction.
- Maintain accurate records and manage data entry tasks efficiently.
Personal Assistant to the CEO
September 2023 – February 2024
- Managed communication and coordinated meetings, contributing to efficient office operations.
- Provided administrative support, enhancing workflow and client interactions.
Counsellor & Customer Care Attendant
January 2022 - August 2023
- Offered counselling and support to clients, improving their overall experience.
- Managed client documentation and scheduled appointments, ensuring a smooth service delivery.
Counselling Intern & Volunteer
January 2020 - April 2020
- Delivered counselling services while engaging in team collaboration, enhancing communication skills.
- Assisted in group therapy, developing a strong understanding of client needs and support strategies.
Education
I have a diploma in Counselling Psychology which I acquired from The Eldoret National Polytechnic.
