Charity Kamary

To enhance my career growth. To be self-motivated and community aspirations in any field with the aim of attaining development.

Export/import clerk - Mitchellcotts freight limited

(2020-08-10 - 2026-01-07)

• Preparing and reporting accurately flight details
• Ensuring effective internal and external communications via emails, phone calls and reporting to facilitate planning
• Ensuring consistent delivery of cargo handling services
• Ensuring safety and security of cargo operations
• Cargo acceptance
• Cargo manifesting
• Cargo dispatch
• Import rotation
• Import deliveries

Customer care agent - Simon Trading Ltd

(2016-01-01 - 2020-12-31)

• Handle customer complaints
• Provide appropriate solutions and alternatives within the time limits
• Follow up to ensure resolution
• Keep records of customer interactions
• Process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Dangerous goods regulation, Perishable cargo regulation, Cargo skills regulation, Live animal regulation - Pride center (2022-01-01 - 2022-08-31)

Certificate - Airline Cabin crew and International Air Transport Association - East Africa school of aviation (2016-06-01 - 2017-09-30)

Kenya Certificate in secondary education - KCSE - Kibuk girls high school (2011-01-01 - 2014-12-31)

Kenya certificate in primary education - Kimaran elite academy (2001-01-01 - 2009-12-31)