Charles Ndonye

II have vast of experience in IT Support and Network Administration with over 20 years of working experience in different IT Roles.

• Installs, tests, troubleshoots and maintains hardware and software products; implements and monitors PC standards and procedures and facilitates backup and recovery.
• Operates and maintains computer networks and back-up systems.
• Debugs hardware, software and operational problems.
• Maintains on-line or manual service logs to track system reliability.
• Coordinates hardware and software updates from vendors and installs or provides technical guidance to end users.
• Establishes passwords for authorized personnel to maintain system security and operates and maintains computer networks and back-up systems.
• Monitors PC’s and networks for inappropriate activity and performances.
• Manages the WOW (Work Orders for Windows) program and updates the central maintenance database.
• Trains operators in proper operation of the WOW system.
• Maintains IT system security.
• In house support -Installation, Configuration, Monitoring and systems maintenance for Servers/Operating Systems, Internet/network devices and software applications.
• Ensuring that all systems are well maintained and functions effectively.
• Installation, configuration and maintain computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Testing and evaluating new Technology and conducts electrical safety checks on computer equipment.
• Schedules upgrades and security backups of hardware and software systems.
• Ensuring adequate security are Taken and networks data are regularly upgraded and protected.
• Car Track Installations on Client Vehicles, Monitoring and Car Management

• In house support -Installation, Configuration, Monitoring and systems maintenance for Servers/Operating Systems, Internet/network devices and software applications.
• Ensuring that all systems are well maintained and functions effectively.
• Installation, configuration and maintain computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Testing and evaluating new Technology and conducts electrical safety checks on computer equipment.
• Schedules upgrades and security backups of hardware and software systems.
• Ensuring adequate security are Taken and networks data are regularly upgraded and protected.
• Quick books Installation and support.
• Ensuring compliance and adherence to Company IT Policies and Procedures.
• Assisting the IT Controller to oversee GMM IT Operations and ensures that all systems are well maintained and functions effectively.
• Designing, customizing and evaluating technology for Integration with Company projects and business objectives.
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• Installation, configuration and maintain computer hardware operating systems and applications.
• Testing and Evaluating new Technology and conducts electrical safety checks on computer equipment.
• Compiling and submission of IT Reports on monthly.
• Performing IT Inventory, procurement and reconciliation .
• Schedules upgrades and security backups of hardware and software systems.
• Supervision and monitoring the work load of Kabul Head office IT staff and setting priorities, ensuring productivity of daily tasks.
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Kenya Certificate of Primary Education (KCPE)

Personal Attributes

• Strong interpersonal and a good team player.
• High level of integrity, commitment and professional responsibility.
• Ability to tolerate cultural, educational and religious diversity in the work place.
• Excellentcommunication skills.
• Good analytical and problem solvingskills.

I have a Diploma in IT / Certificate in Electronics.