Charlotte Malowa

 I am passionate about Customer service and I have good interpersonal and communication skills.I have learnt and developed soft skills like empathy and active Listening.

I have been in the customer service field for almost five years.My main priority and goal is to provide positive customer experience and to educate customers by giving them more information I have worked as a customer service representative in CCI Kenya

I have a Bachelor's degree in Arts .I specialized in English and literature at the Kenyatta University in Nairobi.