Chris Njubi
Junior Social Media Manager
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About
I am a motivated and creative Junior Social Media Manager with a strong interest in digital communication, content creation, and online brand growth. I enjoy creating engaging content, understanding online trends, and helping brands connect with their audience in meaningful ways. I am skilled in communication, organization, and using digital tools to manage content and support online communities.
I am eager to grow in social media management and contribute to a team by bringing creativity, consistency, and a strong willingness to learn.
Experience
Junior Social Media Manager
Freelance / Personal Projects
Apr 2025 – Present
Create and organize content ideas for social media pages and digital campaigns
Write captions and adapt messaging for different audiences and platforms
Research trends, hashtags, and audience interests to improve engagement
Support content planning and posting using digital tools and scheduling workflows
Monitor engagement, comments, and messages and suggest ways to improve visibility and reach
Track content performance and prepare simple reports on what content performs best
Customer Service Representative
Kifedha Credit Limited
Mar 2024 – Apr 2025
Communicated with clients through phone, email, and direct support, building strong audience communication skills
Helped maintain a professional brand voice when handling inquiries and resolving customer concerns
Managed scheduling, documentation, and internal records with strong attention to detail
Supported daily operations using digital tools, email communication, and organized workflows
Contributed to customer satisfaction by responding clearly, professionally, and on time
Cyber Security Intern
Communications Authority of Kenya
May 2025 – Aug 2025
Prepared clear reports and documentation from technical findings for internal communication purposes
Worked with digital systems and online tools, strengthening research, monitoring, and analytical skills
Collaborated with teams to support awareness initiatives and improve communication around cybersecurity practices
Built strong attention to detail and consistency when reviewing data and online activity
Cyber Security Intern
Future Interns
Jul 2025 – Aug 2025
Created structured reports and summaries based on project findings and online analysis
Used digital platforms and research-based workflows to complete assigned projects
Strengthened skills in content review, documentation, and presenting information clearly
Systems Engineer
Jomo Kenyatta University of Agriculture and Technology (JKUAT)
Aug 2021 – Jan 2022
Supported users across digital platforms and helped resolve technical issues efficiently
Maintained support portals and contributed to smoother communication and faster response times
Assisted with onboarding and training, helping users understand systems and processes clearly
Documented configurations and processes in a clear and organized manner
Education
Bachelor of Science in Computer Science
University of the People
2024 – Present
Diploma in Information Technology
Thika Technical Training Institute
2021 – 2024
