Cindy Brenda

I am a dedicated, dynamic professional with diverse skills in problem-solving, communication, and teamwork. Adaptable and eager to learn, seeking open job opportunities to leverage experience in a collaborative environment. Committed to contributing positively and driving success in any role.

Customer Service - SUNKING KENYA - Nairobi, Kenya

(2024-03 - 2024-11)

• Provide information about products and services.
• Address customer inquiries and concerns ensure that they are resolved promptly.
• Record customer feedback.
• Schedule appointments.
• Follow up on customer interactions.
• Maintain accurate records.

Team Lead - Fundraiser - GREENPEACE AFRICA - Nairobi, Kenya

(2023-04 - 2024-02)

• Recruiting monthly donors so as to ensure campaigns are fully funded and successful.
• Develop fundraising strategies and goals.
• Lead and motivate team members.
• Monitor progress and evaluate performance.
• Cultivate donor relationships.
• Train new team members.
• Ensure compliance with regulations.

Receptionist - STERLING HOSPITAL - Nairobi, Kenya

(2017-01 - 2017-11)

• Scheduling and Coordination

Relationship Manager (Telesales) - AMG REALTORS - Nairobi, Kenya

• Carryout Product demonstration clients and brief them about the location, Benefits and price of our land.
• Check customers satisfaction degree after a sale and increase customer retention.
• Build and maintain good customer relationship regarding the diversity of the customer base.
• Representing buyers, sellers, landlords, or tenants in real estate transactions.
• Understanding client needs and preferences to offer personalized solutions.

Certificate In Information Technology - Information Technology - PAFOF College of Information Technology (2016)

Kenya Certificate of Secondary Education - St. Mary's Mumias Girls High School (2012 - 2015)

Kenya Certificate of Primary Education - St. James Model Academy