Cindy Mulusa
Customer Support Professional
Talent
Nairobi, Nairobi AreaMember since September 17, 2023
·
Hire this person
Send a job offer directly to this candidate
About
- Proficiency in analyzing large sets of data and information.
- Ability to plan and develop future research objectives and proposals.
- Skilled in preparing and writing high-quality essays and articles.
Experience
Kenya Wildlife Service Nairobi - Call Center Agent Attaché
- Handled inbound and outbound calls efficiently.
- Responded to inquiries, complaints, and service requests.
- Logged and updated customer information accurately in the systems.
- Met quality, resolution, and performance targets while maintaining professionalism
Education
Kenya Aeronautical College Wilson Airport - Diploma in Airline Cabin Crew
- Completed professional Airline Cabin Crew Training covering Aviation Safety, emergency procedures, customer service, and onboard operations
- Trained in essential computer skills including Microsoft Word, Excel, PowerPoint, internet usage, email communication, and basic office systems for professional and administrative work.
