Clement Osundwa

I am a very motivated individual who is ready to learn new ideas every single day while putting the already learnt skills into proper use for the betterment of the organization or institution that I work for.

Claims and Billing Officer - Nala Community Hospital - Kakamega

(2016-06)

Taking Lead of the Insurance Claims and Billing at the Hospital

• Smart Billing - ensuring all corporate clients are invoiced on smart without fail, and that off smart is authorized for clients without smart cards.
• Co-pay or Co-charge - ensuring all clients subject to various co-pay amounts are charged and that the payment reflect or is deducted from their bills.
• Bills - ensuring that the bills that are due for printing are free of frauds and errors.
• Insurance preauthorization - ensuring insurances are notified of all admissions as and when they happen.
• Client verification - ensuring that the front office team properly verifies validity of clients' insurance cards before service is rendered.
• Daily Summary Report - generating daily sales summary report for both cash and corporate clients

Marketing & Liaison Officer - Nala Community Hospital - Kakamega

(2014-11 - 2016-06)

• Identification and mapping of corporate and non-corporate target customers
• Building strategic relationships and partner with key corporates and government agencies
• Manage stakeholder engagements to increase customer base.
• Reporting on return on investments of activities planned and key performance metrics
• Prepare cost-benefit analysis for prospective and existing customers to determine the most suitable engagements.
• Organize CMEs for the promotion of the activities and services of the medical departments and specialties.
• Track leads mediated through the outreach programs to tap new corporate tie-ups and conversion of referrals.
• Champion customer care programs and initiatives to enhance retention.
• Participate in designing and monitoring the marketing merchandise.

Attaché - Postal Corporation of Kenya

(2014-04 - 2014-06)

Volunteer Clerk - Nala Community Hospital - Kakamega

(2013-03 - 2014-03)

Diploma - Public relations - Masinde Muliro University of science and Technology (2012-08 - 2014-04)

Computer Packages - Top Institute of Technology (2009-02 - 2009-04)

KCSE - St Mathias Kholera Boys Secondary School (2005-02 - 2008-11)

KCPE - Muroni Primary School (1996-01 - 2004-11)