Clementine Salome
Customer Services|Sales|Administration
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About
A self-driven and energetic individual with first-rate interpersonal skills and tremendous problem resolution and decision-making abilities. Highly organized, responsible and an excellent communicator, able to speak fluently and express opinions, information and key points of argument clearly and confidently. Outgoing and personable, with the determination to succeed, strength to take ownership of every challenge and adaptability to thrive in any work environment; exceeding expectations and displaying a positive work ethic in all tasks.
Experience
Work Experience
Customer Service|Sales - Everland Kilimo Solutions Ltd 2022 - 2023
. Plan, order and maintain officer supplies.
. Identify and resolve customer related issues in an appropriate manner.
. Handle the contracting process and maintain keep them up to date
. Handle office tasks such as filling, answering emails and phone calls and data entry.
. Develop and update client and administrative related report.
. Working with the management team in making some of the business decisions.
. Handle clients throughout the implementation life-cycle accurately and promptly.
. Ensure customers are satisfied with the company's service and maintain a strong working relationship.
. Support the sales team in business acquisition (telesales), planning, retention, and management.
Sales Representative – Dhahabu Fashion 2020 - 2021
- Worked in a cloth line shop specializing in children clothing
- Welcoming clients to the premises, briefing them about the products and assisting them in purchases
- Providing samples, catalogues and pictures of the products as requested
- Handled clients phone calls, facilitated in placing their orders and organized for deliveries
- Tidying up the business premises and ironing
- Kept records of stock, sales and orders placed or delivered
Sales Representative – K J Trends 2019 - 2020
- Worked in a cloth line shop specializing in adult fashion
- Welcoming clients to the premises, briefing them about the products and assisting them in purchases
- Providing samples, catalogues and pictures of the products as requested
- Handled clients phone calls, facilitated in placing their orders and organized for deliveries
- Tidying up the business premises and ironing
- Kept records of stock, sales and orders placed or delivered
Caregiver – Kenyatta National Hospital 2016 - 2018
- Was tasked with taking care of abandoned children at the hospital
- Responsible for maintaining the kid’s hygiene, feeding them and keeping them company
- Assisted in looking for suitable homes that the children would settle in
Waitress – City Casino 2015-2016
- Welcomed customers to the premises and provided them with detailed information on menus
- Took customer orders and relayed them to the kitchen
- Served food and beverages and prepared bills as well as processing payments
- Responsible for cleaning and tidying up tables and seats
Education
Primary Blessland Academy
High school Batian Christian Girls High School