Customer Services|Sales|Administration
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A self-driven and energetic individual with first-rate interpersonal skills and tremendous problem resolution and decision-making abilities. Highly organized, responsible and an excellent communicator, able to speak fluently and express opinions, information and key points of argument clearly and confidently. Outgoing and personable, with the determination to succeed, strength to take ownership of every challenge and adaptability to thrive in any work environment; exceeding expectations and displaying a positive work ethic in all tasks.
Customer Service|Sales - Everland Kilimo Solutions Ltd 2022 - 2023
. Plan, order and maintain officer supplies.
. Identify and resolve customer related issues in an appropriate manner.
. Handle the contracting process and maintain keep them up to date
. Handle office tasks such as filling, answering emails and phone calls and data entry.
. Develop and update client and administrative related report.
. Working with the management team in making some of the business decisions.
. Handle clients throughout the implementation life-cycle accurately and promptly.
. Ensure customers are satisfied with the company's service and maintain a strong working relationship.
. Support the sales team in business acquisition (telesales), planning, retention, and management.
Sales Representative – Dhahabu Fashion 2020 - 2021
Sales Representative – K J Trends 2019 - 2020
Caregiver – Kenyatta National Hospital 2016 - 2018
Waitress – City Casino 2015-2016
High school Batian Christian Girls High School